Our Policy

Since we are a online consignment store, you are responsible for making arranges with me to pickup or drop off your items. I can be reached by phone or email. 

Seasonal Schedule: We accept Spring/Summer from January to June and Fall/Winter items from July to December.

Condition of Merchandise: Since we have such a small store, we are highly selective. Please inspect your items very carefully beforehand. All items must be neatly folded in a bag, box or basket (NO HANGERS). All items must be freshly laundered or dry cleaned, in season, and in excellent condition. We do not accept damaged items with stains, tears, pilling, missing buttons, or broken zippers. Items MUST be free of pet hair. Any items that are found damaged after initial inspection will be sold at a discount or donated to charity at our discretion.

Garage Sale Items: We will gladly accept your garage sale items. However, ALL stickers must be removed. Items containing stickers will not be considered for consignment and will be automatically donated.

Pricing: Collective Closet prices all items at our discretion. Consignors receive 40% of the selling price. If item is sold for over $75, consignor a will receive 50% of selling price.

Consignment Period: Collective Closet consigns items for a minimum of 90 days. Items may be discounted after 60 days. Special sales or promotions are at our discretion. You have two weeks to make arranges with us after the 90 days to pick up  items. If not picked up within two weeks, they will be donated to a local charity.

Payment: Consignors may pick up a check or cash for their account balance at any time or use it for credit on purchases.

Your Account: You are responsible for checking on your account balance and the status of your items. You are responsible for any stop payment fees on checks that are lost or stolen.

Security: All items are left in the store at your own risk. Collective Closet and their employees cannot be held responsible for loss of consigned items due to fire, theft, vandalism or natural disaster.